Get the Most Out of Business-Process-as-a-Service (BPaaS) Solutions
The growing wave of cloud services provides businesses with easy access to a wide range of technology, often at a more affordable price and with added flexibility. In all, the public cloud services market is expected to grow by 18% in market value this year, according to Gartner. One of the largest and most well-known segments of that market is Business Software as a Service; these BPaaS solutions include applications in areas ranging from customer relationship management to energy management.
While SaaS provides businesses with tools to work better, there is another layer of services that often sits on top of SaaS, known as Business Process as a Service (BPaaS), which is essentially outsourcing entire business functions rather than managing that function internally. Here are some of the top benefits of BPaaS solutions.
Get the Most Out of Technology
A huge benefit of BPaaS, among many, is that it helps companies get the most out of technology. Some businesses may not have the resources or expertise in-house to fully utilize SaaS, so rather than only getting a limited benefit from it, companies can elect to use a Business-Protocol-as-a-Software solution that provides companies with the full capabilities of SaaS without having to manage it.
Additionally, as the technology needed to complete a business process changes, companies do not necessarily have to worry about upgrading to new software or finding another outsourcing partner to handle the work. A good BPaaS provider continually evolves its technology capabilities so that they can still deliver at a high level.
Flexibility
Like the SaaS model, another BPaaS benefit is that it gives businesses the flexibility to scale easily and affordably. As opposed to making a large upfront investment in software and hardware to meet their business process needs, companies can pay as they go with BPaaS providers and scale up or down as they see fit.
As a result, BPaaS can be more affordable. A.T. Kearney notes that even for large companies that gain economies of scale from traditional business process outsourcing, switching to BPaaS could still provide savings of around 10% as current systems become outdated and BPaaS service quality improves.
Switching to BPaaS or business process management is also a prudent decision, considering that these solutions often do not require the same level of commitment as other options, so it is easier to adjust on the fly.
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